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Certificate II in Workplace Skills

National ID: BSB20120 | State ID: BFT1

When you complete this course you will have the skills and knowledge to carry out a range of basic procedural, clerical, administrative or operational tasks that require self-management and technology skills.

Gain these skills:

  • general office administration, including word processing and spreadsheets
  • workplace health and safety
  • workplace communication

To make an informed choice about the suitability of this course, please consider the essential skills and knowledge below. You must:

  • Have an interest working indoors.
  • Enjoy communicating with others.
  • Have ability to follow instructions.
  • Be able to work independently as well as in a team environment.
  • Have basic digital literacy.

Your qualification prepares you for roles such as:

Clerical and Administrative Worker

Further Study Option(s)

  • Certificate III in Business
  • Certificate IV in Business

Course overview

 logo
Katanning

Duration: One semester

Competitive: No

Selection criteria: No selection criteria

Location Duration Competitive Selection criteria
Katanning One semester No No selection criteria
Last updated on September 12, 2025