Gain a strong foundation in current business trends

Gain a nationally recognised qualification to get you workforce-ready for a diverse range of corporate careers, including office management and customer service.  You'll develop skills needed to use social media to engage with and appeal to customers and stakeholders to grow the business, making you work-ready and digitally savvy. You will interact with others, consult and negotiate, problem solve, critically assess and use the latest technology to plan and organise operations.

Learn skills to engage customers and be trained in how to use digital technologies for workplace communication and processes. Develop a solid understanding of workplace health and safety principles within a business environment, including how to create a safe and compliant workplace. Learn how to build effective teams and gain practical knowledge in staff recruitment and selection processes. 

Gain these skills:

• Use digital business technology such as Microsoft Teams and Microsoft Office
• Manage customer needs, resolve issues, and gather feedback
• Play a supporting role in the recruitment of staff
• Drafting complex business documents, including reports and spreadsheets
• Create and deliver presentations to groups
• Collaborate in effective teams and build workplace relationships
• Understand the compliance requirements of workplace health and safety in a business setting
• Planning, prioritising, and managing time effectively