Become a team leader in the community services industry

Completion of this course will equip students with job-ready skills for a team-leading career as a program coordinator or case manager.  Workers at this level operate at an advanced skill level and may also have responsibility for the supervision of other staff and volunteers and the design and delivery of service programs, managing budgets, contracts and compliance requirements.

Gain these skills

• develop and manage community programs
• respond to critical situations
• manage service delivery
• develop policy and research
• coordinate volunteers
• develop and maintain professional networks
• work with cultural diversity
• ethical behaviour
• legal responsibilities
• reflecting on own professional practice
• interpersonal and counselling skills