Certificate II in Workplace Skills
National ID:
BSB20120
|
State ID:
BFT1
When you complete this course you will have the skills and knowledge to carry out a range of basic procedural, clerical, administrative or operational tasks that require self-management and technology skills.
Gain these skills:
- general office administration, including word processing and spreadsheets
- workplace health and safety
- workplace communication
To make an informed choice about the suitability of this course, please consider the essential skills and knowledge below. You must:
- Have an interest working indoors.
- Enjoy communicating with others.
- Have ability to follow instructions.
- Be able to work independently as well as in a team environment.
- Have basic digital literacy.
Your qualification prepares you for roles such as:
Clerical and Administrative Worker
Further Study Option(s)
- Certificate III in Business
- Certificate IV in Business
Course overview
Last updated on
September 12, 2025